TapeAgents
Summary
ServiceNow's framework built around the Tape: a structured, replayable log of the agent session that drives reasoning, debugging, evaluation, and even fine-tuning data extraction across the agent lifecycle.
Key Takeaways
- A structured session log ('tape') unifies replay, eval, and training data
- Resumability falls out of making the log the source of truth
Reliability Note
Official research framework repository.
Flows informed by this source
3
Audit Trails for Tool Calls
Record an immutable, queryable trail of every action your agent takes - who, what, when, why, and outcome - for security and accountability.
+1 more steps to Done
Best forbuilders who have shipped a basic app before
Error Recovery and Retry Policy for the Agent Loop
Design the retry, backoff, and give-up behavior that separates production agents from demos that loop forever.
+1 more steps to Done
Best forbuilders who have shipped a basic app before
Incident Response Runbook for Agent Mishaps
Prepare for the day your agent does damage: detection, containment, rollback, investigation, and prevention - written before you need it.
+1 more steps to Done
Best forbuilders who have shipped a basic app before